HandCraft Services

★ 3.8
(20 reviews)

Experience the difference with Richmond's family-owned healthcare laundry leader, providing technologically advanced, sustainable, and clinically tested linen services since 1970.

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About HandCraft Services

Founded in 1970 by the Joseph family, HandCraft Services is a family-owned and operated business that has grown into a leader in healthcare linen and laundry. Based in Richmond, VA, the company exclusively serves the medical industry across the Mid-Atlantic and Southeast. HandCraft is built on a foundation of continuous improvement, innovation, and customer partnership, ensuring that healthcare providers receive reliable, high-quality service. This singular focus allows the company to blend decades of industry experience with a personalized approach, making it a trusted partner for hospitals and clinics.

HandCraft Services offers a comprehensive solution for medical linen management, handling over 35 million pounds of linen annually. The company provides a wide range of products, including patient gowns, scrubs, lab coats, and specialty linens, all processed with advanced laundering techniques. A key feature is the use of cutting-edge technology, such as RFID chips for precise scrub tracking to reduce loss and copper-infused antimicrobial fabrics for enhanced infection control. HandCraft is committed to sustainability, employing green initiatives that reduce its carbon footprint. Pricing is transparent and competitive, with no hidden environmental, fuel, or delivery fees. With efficient logistics and a range of billing options, HandCraft delivers exceptional quality and value to its healthcare partners.

Services

Laundromat
Janitorial service
Linens store
Medical supply store
Uniform store

Business Hours

  • monday 6:30 AM–4:30 PM
  • tuesday 6:30 AM–4:30 PM
  • wednesday 6:30 AM–4:30 PM
  • thursday 6:30 AM–4:30 PM
  • friday 6:30 AM–4:30 PM
  • saturday 6:30 AM–4:30 PM
  • sunday 6:30 AM–4:30 PM

Contact Information

Address

2828 Cofer Rd, Richmond, VA 23224

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Frequently Asked Questions

What services and products does HandCraft offer healthcare facilities?

HandCraft provides a wide array of commercial linen and laundry services for the healthcare sector. The product offerings include patient gowns, linens, scrubs for staff, lab coats, towels, cubicle curtains, mats, and dust control products to fully support clinical environments.

What types of medical facilities does HandCraft serve?

HandCraft serves a broad range of healthcare providers, from large hospitals and acute care centers to ambulatory and primary care facilities. The company has the capacity and expertise to support everything from major medical centers to solo practitioner offices.

How does HandCraft use technology to improve its services?

HandCraft heavily invests in advanced technology to enhance quality and efficiency. This includes using RFID chips to accurately track scrubs and other garments, which helps minimize linen loss, as well as employing copper-infused antimicrobial fabrics and a best-in-industry steaming process for superior hygiene.

What is HandCraft's approach to pricing and billing?

HandCraft is committed to transparent and competitive pricing. The company stands out by not including hidden charges for things like environmental, fuel, or delivery fees, which ensures clients have a clear understanding of their expenses. Various delivery and billing options are available to fit different budgets and needs.

Is HandCraft a family-owned business?

Yes, HandCraft is a proud family-owned and operated business. Founded in 1970 by the Joseph family, it continues to be managed by the family, blending decades of experience with a strong commitment to customer partnerships and innovation.

How does HandCraft ensure quality and infection control?

HandCraft prioritizes safety and quality by adhering to strict HLAC (Healthcare Laundry Accreditation Council) guidelines. The company's commitment to infection prevention is demonstrated through validated clinical testing, the use of advanced sterilization equipment, and offering specialized products like antimicrobial copper-infused textiles.

What are HandCraft's sustainability practices?

HandCraft is dedicated to reducing its environmental impact through a variety of green initiatives. These programs focus on energy and water conservation, using innovative technologies like heat reclamation and ozone systems, and implementing green transportation strategies to lower its carbon footprint.

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