The Washroom Laundry Service

★ 4.7
(201 reviews)

Experience ultimate convenience with The Washroom Laundry Service in Charlotte, NC. Get your laundry managed with free, 24-hour delivery and eco-friendly products, all scheduled through a simple mobile app!

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About The Washroom Laundry Service

Founded in 2016 by Saichelle McNeill, The Washroom Laundry Service is more than just a place to get clothes clean. As a certified minority-owned business headquartered in Charlotte, its mission is woven into the fabric of the local community. The company is built on a foundation of providing great customer service and creating opportunities, proudly committing to employing individuals with criminal records who often face structural barriers to work. This dedication to second chances and community betterment makes The Washroom Laundry Service a trusted, mission-driven partner for all residential and commercial laundry needs in Charlotte, North Carolina.

The Washroom Laundry Service offers a comprehensive suite of solutions to fit any lifestyle or business need in the Charlotte area. Customers can choose from professional wash-and-fold, dry cleaning, self-service options, and specialized commercial linen services, all accessible through a convenient mobile app. Enjoy the simplicity of free pickup and rapid 24-hour delivery for laundry, with dry cleaning returned within 72 hours. Pricing is transparent and flexible, with a pay-as-you-go rate of $2.50 per pound and value-packed monthly subscription plans that offer significant savings. Committed to sustainability, the service uses environmentally friendly and hypoallergenic products for every load. For those tougher jobs, expert stain removal and specialty services for items like pet bedding are also available, ensuring a perfect clean every time.

Services

Laundry service
Dry cleaner
Laundry

Business Hours

  • monday 8 AM–6 PM
  • tuesday 8 AM–6 PM
  • wednesday 8 AM–6 PM
  • thursday 8 AM–6 PM
  • friday 8 AM–6 PM
  • saturday Closed
  • sunday Closed

Contact Information

Address

801 Atando Ave A, Charlotte, NC 28206

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Frequently Asked Questions

How does the laundry delivery service work?

Getting started is easy! Simply download The WashRoom Laundry Service app, choose a wash plan that fits your needs, and schedule your first pickup. Your items are picked up, professionally cleaned, and delivered right back to your door. Standard laundry and linen orders are returned in 24 hours, while dry cleaning is returned within 72 hours.

Is there a charge for pickup and delivery?

No, pickup and delivery are completely free. The WashRoom Laundry Service offers this complimentary service throughout the greater Charlotte, NC area to make your experience as convenient as possible.

What are the prices for your wash and fold service?

The service offers flexible pricing to suit your needs. The pay-as-you-go option is $2.50 per pound with a 20-pound minimum. For regular customers, subscription plans like the Essentials plan ($180/month) provide weekly service and significant savings. A general minimum order of $30 applies to all services.

What kind of cleaning products do you use?

The WashRoom Laundry Service is committed to using environmentally friendly and hypoallergenic products for all cleaning. This ensures your garments are not only perfectly clean but also cared for in a sustainable way that is gentle on sensitive skin.

What is the turnaround time for laundry and dry cleaning?

You can expect your standard wash and fold laundry and linen orders to be delivered back to you within 24 hours. For dry cleaning, the turnaround time is 72 hours. Please note that dry cleaning picked up on a Thursday or Friday will be returned the following Monday or Tuesday.

Do I need to be home for pickup and delivery?

Not at all. When you place your order through the app, you can provide specific instructions on where to pick up or leave your laundry bags. The driver will follow your directions, and you'll receive a notification as soon as the service is complete.

What makes The WashRoom Laundry Service different?

The WashRoom Laundry Service is a certified minority-owned business founded in 2016 with a strong commitment to the Charlotte community. A core part of its mission is providing employment opportunities to individuals with criminal records who often face barriers to finding work.

Do you offer services for businesses?

Yes, a comprehensive commercial laundry service is available for a wide range of businesses, including spas, salons, gyms, clinics, and Airbnb hosts. These services feature customizable plans with regular pickup and delivery to meet any business's unique needs.

Laundry Tips & Guides

First time at a laundromat? Read our complete guide How much does a laundromat cost? See our pricing guide Laundromat etiquette — the do's and don'ts Stain removal guide — get any stain out

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