Star Laundry

★ 3.6
(62 reviews)
Energy-Efficient

Star Laundry offers premium commercial laundry services for hotels in the NYC metro area, providing reliable, high-quality results from its state-of-the-art Paterson, NJ facilities 365 days a year.

Star Laundry - Image 1

About Star Laundry

For over 20 years, Star Laundry has been a trusted partner to the New York City hospitality market, building a reputation for exceptional quality, service, and reliability. Operating from Paterson, NJ, the company's guiding principle is complete customer satisfaction. This commitment is backed by a unique operational strategy featuring three co-located facilities that serve as redundant backups, ensuring service is never interrupted. Star Laundry’s focus on consistency and its robust risk mitigation protocols mean that leading hotels can depend on them for pristine linens day in and day out, making them a premier choice for commercial laundry services.

Star Laundry provides a comprehensive suite of services tailored for the hotel industry, including pick-up, sorting, ironing, and pressing. The company utilizes state-of-the-art technology across its facilities, which house 4 tunnels, 17 dryers, and 10 ironers, to ensure superior washing and drying. A key feature is the use of a proprietary chemical blend that effectively targets tough stains and keeps linens bright white, promoting fabric longevity. This process is paired with a 24-hour turnaround for linen and terry. To meet diverse client needs, Star Laundry offers flexible pricing models, including per-pound, per-item, or per-occupied-room rates. The company is also committed to sustainability by implementing energy-efficient practices and choices that minimize environmental impact.

Services

Laundry

Business Hours

  • monday 8 AM–4 PM
  • tuesday 8 AM–4 PM
  • wednesday 8 AM–4 PM
  • thursday 8 AM–4 PM
  • friday 8 AM–4 PM
  • saturday 8 AM–4 PM
  • sunday 8 AM–4 PM

Contact Information

Address

421 E 16th St, Paterson, NJ 07514

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Frequently Asked Questions

What areas does Star Laundry serve?

Star Laundry provides specialized commercial laundry services for the hospitality industry, serving leading hotels throughout the New York City metropolitan area from its convenient location in Paterson, NJ.

How does Star Laundry guarantee service reliability?

To ensure uninterrupted service, Star Laundry operates three co-located facilities on the same block. Each plant functions as a redundant backup, and with a fleet of company-owned trucks, deliveries are guaranteed 365 days a year, regardless of holidays, extreme weather, or natural disasters.

What is the typical turnaround time for laundry services?

Efficiency is a top priority. Standard linen and terry items have a 24-hour turnaround, meaning items picked up one day are returned the next. For household items, the turnaround is typically 3 to 5 days to allow for proper batching and processing.

How does Star Laundry ensure the quality of its cleaning?

Star Laundry maintains the highest quality standards by blending modern technology with hands-on human oversight. The process includes proprietary chemical blends designed to keep linens bright white and effectively remove tough stains, extending the life of the fabric.

What kind of pricing options are available?

Understanding that each client has unique needs, Star Laundry offers a flexible pricing structure. Clients can choose from pricing per pound, per item, or based on the number of occupied rooms to best suit their operational budget.

How are stained or damaged items handled?

Linens are carefully sorted and returned in three categories: clean, stained, or discard. For stained items, clients can collect them until at least half a bin is full and send it back for a specialized rewash process that uses a more aggressive, proprietary chemical treatment.

How long has Star Laundry been in business?

With over 20 years of experience, Star Laundry has a long-standing history of serving the demanding New York City hospitality market with distinction and reliability.

How are deliveries tracked and invoiced?

For full transparency, each delivery includes a daily shipping list, and every bin has a unique number for easy tracking. Invoices are then sent weekly, providing a clear aggregation of all daily shipping lists with a detailed breakdown of processed items and prices.

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