Automatic Laundry

★ 3.7
(542 reviews)
Contactless Pay
Energy-Efficient

Discover modern, convenient laundry management with Automatic Laundry, a leading service provider in the Northeast. Experience the ease of advanced, app-based payment systems and reliable, energy-efficient machines for your community.

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About Automatic Laundry

For over 61 years, Automatic Laundry has been a trusted, family-owned provider of laundry management services throughout the Northeast. Founded in 1964 and now based in Newton, MA, the company has built its reputation on a foundation of ethical business practices, accountability, and an unwavering commitment to customer satisfaction. As one of the largest privately owned providers in the region, Automatic Laundry is dedicated to delivering superior and modern laundry solutions, making it the go-to choice for residential complexes, universities, and housing authorities seeking a dependable partner.

Automatic Laundry offers a comprehensive, full-service program that handles every aspect of community laundry room management, from equipment provision and installation to payment systems and ongoing service. Facilities are equipped with top-tier, commercial-grade machines from trusted brands like Maytag and Speed Queen, including high-efficiency front-loaders and large-capacity washers. As an Energy Star Partner, the company prioritizes sustainability by using water- and energy-saving equipment. Residents enjoy ultimate convenience with flexible payment options, including a modern mobile app, reloadable laundry cards, and traditional coin operation. This seamless experience is backed by a commitment to reliability, with factory-trained technicians providing prompt same-day or next-day service.

Services

Laundry service
Coin operated laundry equipment supplier
Laundry
Property maintenance
Washer & dryer repair service
Washer & dryer store

Machine Types

Front Load
Large Capacity
Industrial

Payment Methods

Credit/Debit Card
Mobile Pay (Apple/Google Pay)
Loyalty Card

Amenities

Detergent Onsite

Business Hours

  • monday 8 AM–5 PM
  • tuesday 8 AM–5 PM
  • wednesday 8 AM–5 PM
  • thursday 8 AM–5 PM
  • friday 8 AM–5 PM
  • saturday Closed
  • sunday Closed

Contact Information

Address

45 Border St, Newton, MA 02465

Frequently Asked Questions

How do I pay for laundry services?

Automatic Laundry offers several convenient payment methods. The easiest way is with the free mobile app, available on the Apple App Store or Google Play. Simply link a debit or credit card to start machines by scanning a QR code or entering the machine's number. For those who prefer other options, laundry card kiosks and traditional quarter-operated machines are also available in many locations.

What are the payment options if I don't have a smartphone?

No smartphone? No problem. The app can work on any device with Wi-Fi and Bluetooth. Beyond that, Automatic Laundry provides dedicated kiosks where residents can use and add value to a laundry card. As a reliable alternative, many machines are also equipped to accept quarters for payment.

Do I need Wi-Fi or a cell signal to use the app in the laundry room?

An active Wi-Fi or cellular connection is not required to start a machine. The app uses your phone's Bluetooth to communicate directly with the washer or dryer. As long as you have pre-loaded funds in your app account, you can start your laundry cycle without any connectivity issues.

How can I request a service call or a refund?

Requesting support is simple and can be done right from your phone. The Automatic Laundry app has a built-in feature that allows you to submit a service request for a machine or ask for a refund directly, ensuring your issue is logged quickly and efficiently.

What makes Automatic Laundry a trusted service provider?

With a history stretching back to 1964, Automatic Laundry brings over 61 years of experience to its work. As a family-owned business, its primary focus has always been ensuring complete customer satisfaction through reliable service, ethical business practices, and investing in the highest quality laundry technology.

What kind of laundry machines are available?

Automatic Laundry provides a wide range of commercial-grade washers and dryers to meet any need. You can find high-efficiency front-load machines, as well as large-capacity and industrial washers perfect for bigger loads. The company sources its equipment from trusted brands like Maytag, Speed Queen, and Alliance Laundry Systems.

Are the laundry machines environmentally friendly?

Yes. Automatic Laundry is a proud Energy Star Partner committed to reducing environmental impact. The company exclusively installs high-efficiency laundry equipment that significantly conserves both water and energy. This commitment extends to recycling and reconditioning parts to promote sustainability.

How quickly can I expect a machine to be serviced?

Automatic Laundry prides itself on prompt and effective maintenance. When a service request is placed, they typically provide a response the same or next day. Their factory-trained technicians arrive with vehicles stocked with necessary parts, aiming to resolve most issues in a single visit.

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