Victoria Cleaners

★ 1.0
(1 reviews)
Energy-Efficient

Your trusted Waukee dry cleaner since 1929! Victoria Cleaners offers premier, eco-friendly cleaning services with the convenience of free pickup and delivery throughout the Des Moines area.

Victoria Cleaners - Image 1

About Victoria Cleaners

Victoria Cleaners has been a cornerstone of the Des Moines community since 1929, building a legacy of quality and trust. After 70 years of dedicated service from the Costanzo family, the business was passed to new owners Kim and Neal Thuente in 1999, who have continued its tradition of excellence. The leadership team brings over a century of combined dry-cleaning and customer service experience, ensuring every garment receives expert care. This deep-rooted commitment to quality is reflected in the company's promise to its customers: 'It’s Right – It’s Ready – It’s Guaranteed.' Choosing Victoria Cleaners means relying on decades of proven expertise and a genuine dedication to serving the community.

Victoria Cleaners offers a comprehensive suite of services from its 10,000-square-foot, state-of-the-art plant. As a Certified Environmental Dry Cleaner, one of only two in Iowa, the business utilizes advanced, eco-friendly procedures like wet cleaning and energy reduction. Customers can bring in everything from silks and cashmere to wedding gowns, leather, and large household items like comforters and drapes. Expert stain removal by trained technicians and attentive details, like replacing broken shirt buttons, are standard. For ultimate convenience, Victoria Cleaners provides free home and office pickup and delivery, same-day service, and a simple Easy Pay Program for automated monthly billing. This commitment extends to green initiatives, including providing reusable garment bags and actively recycling hangers, ensuring a high-quality clean that's also kind to the planet.

Services

Dry cleaner

Payment Methods

Credit/Debit Card

Business Hours

  • monday Closed
  • tuesday Closed
  • wednesday Closed
  • thursday Closed
  • friday Closed
  • saturday Closed
  • sunday Closed

Contact Information

Address

1725 Jordan Creek Pkwy, Waukee, IA 50263

Frequently Asked Questions

What services does Victoria Cleaners offer?

Victoria Cleaners provides a wide range of services, including full-service dry cleaning, professional shirt laundry, and expert stain removal. For customer convenience, the business also offers free pick-up and delivery for both homes and offices.

What kinds of items can be cleaned?

Victoria Cleaners is equipped to handle a diverse array of items with professional care. This includes delicate fabrics like silks and cashmere, formal wear such as tuxedos, special items like wedding gowns, and large household textiles including drapes, comforters, and blankets. They also provide cleaning services for leather and suede.

Is Victoria Cleaners an environmentally-friendly business?

Yes, Victoria Cleaners is a Certified Environmental Dry Cleaner, a distinction held by only one other cleaner in Iowa. The business is committed to green practices by using wet cleaning methods, reducing energy consumption, offering reusable and biodegradable garment bags, and recycling hangers.

How does Victoria Cleaners ensure customer satisfaction?

Customer satisfaction is a core value, reflected in the company motto: 'It’s Right – It’s Ready – It’s Guaranteed.' This promise is backed by a leadership team with over 100 years of combined experience in customer service and the dry cleaning industry, ensuring every order receives expert attention.

What payment options are available?

For your convenience, Victoria Cleaners accepts cash, checks, Visa, Master Card, American Express, and Discover. The business also features an Easy Pay Program for regular customers, which automates monthly payments from a checking account or credit card.

What should I do if I have a garment with a tough stain?

For the best outcome, you should bring the stained item to Victoria Cleaners as quickly as possible. It is best to avoid using home remedies like club soda, which can permanently set the stain. Letting the trained technicians know what caused the stain will help them use the most effective removal method.

Who owns and operates Victoria Cleaners?

After being owned and operated by the Costanzo family for 70 years, Victoria Cleaners was purchased by Kim and Neal Thuente in 1999. The plant is managed by Omuk Lee, an industry veteran with over 30 years of experience.

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