Victoria Cleaners

★ 3.9
(13 reviews)
Energy-Efficient

Discover the guaranteed quality of Urbandale's trusted, Certified Environmental Dry Cleaner. Serving the Des Moines area since 1929, Victoria Cleaners offers free pickup and delivery from its state-of-the-art facility.

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About Victoria Cleaners

Since 1929, Victoria Cleaners has been a cornerstone of the Des Moines community, building a legacy of quality and trust that continues today under the ownership of Kim and Neal Thuente. As a family-operated business with a leadership team possessing over 100 years of combined experience, its promise is simple: 'It’s Right – It’s Ready – It’s Guaranteed.' What truly sets Victoria Cleaners apart is its commitment to the environment. As one of only two Certified Environmental Dry Cleaners in Iowa, the business pairs its deep-rooted community values with modern, eco-conscious practices. Customers choose Victoria Cleaners for a service that is not only reliable and high-quality but also responsible.

Operating from a 10,000-square-foot, state-of-the-art main plant, Victoria Cleaners offers a comprehensive range of services tailored to meet every need. The core offerings include expert dry cleaning for clothing, with sample prices like $9.60 for pants and $7.25 for shirts, as well as specialized care for wedding gowns, which are preserved in a museum-quality box. The team also provides professional cleaning for commercial clients, uniforms, and household items like drapery, in addition to offering expert alterations, repairs, and smoke restoration. To ensure maximum convenience, Victoria Cleaners provides free home and office pickup and delivery routes and has counter service available six days a week. As a Certified Environmental Dry Cleaner, the business actively implements green procedures, including wet cleaning, energy reduction, using reusable and biodegradable garment bags, and a hanger recycling program, ensuring a superior clean that's also gentle on the planet.

Services

Dry cleaner

Payment Methods

Credit/Debit Card

Business Hours

  • monday 7 AM–7 PM
  • tuesday 7 AM–7 PM
  • wednesday 7 AM–7 PM
  • thursday 7 AM–7 PM
  • friday 7 AM–7 PM
  • saturday 8 AM–12 PM
  • sunday Closed

Contact Information

Address

4664 86th St, Urbandale, IA 50322

Frequently Asked Questions

What services does Victoria Cleaners provide?

Victoria Cleaners offers a wide range of services, including professional dry cleaning for a variety of garments, commercial laundry solutions for businesses, and expert alterations and repairs. For maximum convenience, the business also provides free pickup and delivery for your home or office, as well as counter service six days a week for drop-offs.

What kinds of items can be cleaned?

They expertly clean a variety of items, from everyday clothing like sweaters and pants to special garments such as wedding gowns, uniforms, choir robes, and theater costumes. Victoria Cleaners also handles household items like drapery and linens and offers specialized services like smoke restoration.

What payment methods are accepted?

Victoria Cleaners accepts cash, checks, and all major credit cards, including Visa, MasterCard, American Express, and Discover. For regular customers, a convenient Easy Pay Program is available, which allows for automatic monthly payments from a checking account or credit card.

Is Victoria Cleaners an environmentally friendly dry cleaner?

Absolutely. Victoria Cleaners is proud to be a Certified Environmental Dry Cleaner, a designation held by only one other cleaner in Iowa. The business is committed to green practices such as wet cleaning, energy and water reduction, using reusable and biodegradable garment bags, and recycling hangers.

How do you handle special items like wedding gowns or stained garments?

Special items receive dedicated care. Wedding gowns are meticulously cleaned using safe preservation processes and then packaged in a museum-quality box. For stains, the expert team uses specialized treatments tailored to the cause of the stain for the best possible results, so it is recommended to bring in stained items as quickly as you can.

How long has Victoria Cleaners been in business?

Victoria Cleaners has a long and proud history of serving the Des Moines community, having been established all the way back in 1929. The business was owned by the Costanzo family for 70 years before being purchased by the current owners, Kim and Neal Thuente, in 1999.

Does frequent dry cleaning damage clothes?

On the contrary, professional cleaning can actually prolong the life of a garment. The process removes abrasive dirt, soils, and invisible stains that can weaken fibers and damage fabrics over time, keeping them in like-new condition.

What is the Victoria Cleaners guarantee?

The guarantee is simple and captured in the company's longtime tagline: 'It’s Right – It’s Ready – It’s Guaranteed.' This serves as a promise to every customer that their order will be cleaned correctly, completed on time, and meet their full satisfaction.

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