ImageFIRST Healthcare Laundry Specialists

★ 3.8
(28 reviews)

As the nation’s largest medical-focused linen and laundry provider, ImageFIRST offers Merrillville healthcare facilities unparalleled service, consistent linen availability, and top-quality products.

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About ImageFIRST Healthcare Laundry Specialists

Established in 1967, ImageFIRST Healthcare Laundry Specialists has grown to become the nation's leading provider of linen and laundry services for the medical sector. The company operates according to 'The ImageFIRST Way,' a set of guiding principles centered on safety, honesty, respect, and being remarkable. This customer-focused philosophy is proven by an exceptional 97% customer retention rate. Clients are supported by a dedicated Customer Advocate, a hospitality-inspired approach that ensures reliability and personalized attention. By prioritizing operational excellence and its associates, ImageFIRST builds lasting trust and demonstrates its commitment to making a positive impact on its customers, patients, and the community.

ImageFIRST Healthcare Laundry Specialists provides a comprehensive suite of services designed specifically for the healthcare industry's rigorous demands. The company offers fully managed programs that include commercial laundry, linen rental, and dependable delivery solutions. A primary focus is placed on safety and quality, as ImageFIRST owns and operates the highest number of HLAC-accredited facilities in the industry. Its laundering processes are guaranteed to meet or exceed the stringent standards set by OSHA, the CDC, and HLAC, while also complying with The Joint Commission requirements. In addition to laundry services, clients benefit from tailored medical inventory management and industry-leading infection prevention programs, ensuring a consistent supply of top-quality, hygienically clean linens.

Services

Laundry service

Business Hours

  • monday 6 AM–4 PM
  • tuesday 6 AM–4 PM
  • wednesday 6 AM–4 PM
  • thursday 6 AM–4 PM
  • friday 6 AM–4 PM
  • saturday Closed
  • sunday Closed

Contact Information

Address

1447 86th Pl, Merrillville, IN 46410

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Frequently Asked Questions

What types of facilities does ImageFIRST serve?

ImageFIRST specializes in serving a wide range of medical facilities nationwide, including large health systems, hospitals, and various outpatient centers. The company also extends its expert services to hospitality clients, such as hotels, in select markets.

What specific services does ImageFIRST offer?

ImageFIRST provides fully managed commercial laundry and linen rental services. These comprehensive programs include tailored medical inventory management, robust infection prevention protocols, and reliable delivery solutions designed to meet the specific needs of the healthcare industry.

How does ImageFIRST ensure its laundering process is safe for healthcare?

The company upholds the highest safety protocols in the industry. Its laundering processes are certified to meet or exceed the rigorous standards set by OSHA, the CDC, and HLAC, and they are also fully compliant with The Joint Commission requirements.

What makes the customer service at ImageFIRST unique?

ImageFIRST employs a distinctive, hospitality-inspired approach to service. Each client is paired with a dedicated Customer Advocate who ensures reliable deliveries, manages product availability, and maintains a high standard of personalized support, contributing to an impressive 97% customer retention rate.

What are the core values of ImageFIRST?

The company is guided by a set of principles called 'The ImageFIRST Way,' which centers on the core values of being safe, honest, respectful, and remarkable. This approach prioritizes operational excellence and aims to positively impact associates, customers, patients, and the broader community.

How can our facility get a quote from ImageFIRST?

If you are interested in learning more or getting a quote for services, you can request a free estimate directly through the ImageFIRST website. For direct assistance, you can also contact the team by calling 800.932.7472.

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