Tide Cleaners

★ 4.5
(237 reviews)

Discover a revolutionary clean in Oswego, IL with Tide Cleaners! Leveraging over 70 years of Tide's laundry science, Tide Cleaners offers unparalleled convenience with 24/7 access and eco-friendly practices for a superior clean.

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About Tide Cleaners

Tide Cleaners brings over 70 years of trusted laundry expertise from Procter & Gamble to the Oswego community. While backed by a nationally recognized brand, each location is operated by a local entrepreneur dedicated to serving their neighbors. The mission of Tide Cleaners is to transform the garment care experience by consistently exceeding customer expectations. This commitment is built on a foundation of providing the highest quality clean, outstanding customer service, and unmatched convenience. By choosing Tide Cleaners, customers are entrusting their garments to a business that is personally invested in delivering an exceptional experience with every single visit.

Tide Cleaners in Oswego offers a comprehensive suite of garment care solutions tailored to fit any lifestyle. Services extend beyond standard dry cleaning and wash & fold to include specialized care for wedding dresses, outerwear, and household items like comforters, as well as alterations and shoe repair. Unmatched convenience is provided through various access points including in-store service, 24/7 pick-up kiosks and lockers, and at-home delivery. Quality is guaranteed through a meticulous process, featuring a unique 4-step cleaning system and a 7-point inspection on every garment. Tide Cleaners utilizes state-of-the-art machines and advanced, proprietary detergents, including hypoallergenic options. As part of its commitment to sustainability, the business uses eco-friendly cleaning solutions, provides recyclable bags, and encourages customers to use in-store hanger recycling bins.

Services

Dry cleaner
Clothing alteration service
Laundry service

Business Hours

  • monday 7 AM–7 PM
  • tuesday 7 AM–7 PM
  • wednesday 7 AM–7 PM
  • thursday 7 AM–7 PM
  • friday 7 AM–7 PM
  • saturday 8 AM–5 PM
  • sunday 10 AM–3 PM

Contact Information

Address

3360 Orchard Rd, Oswego, IL 60543

Frequently Asked Questions

What services does Tide Cleaners provide?

Tide Cleaners offers a wide variety of professional garment care services, including dry cleaning, wash & fold for everyday laundry, shirt laundering, and specialized cleaning for household items, wedding dresses, and outerwear. They also provide expert alterations and shoe repair services at many locations.

What makes Tide Cleaners different from other dry cleaners?

Tide Cleaners stands out by combining over 70 years of Tide's trusted laundry science with advanced technology and a strong focus on customer service. The business uses an exclusive 4-step cleaning process and proprietary detergents developed by Procter & Gamble to deliver a superior, hygienic clean you can't get anywhere else.

How does Tide Cleaners ensure high-quality cleaning?

Quality is a top priority, which is why every garment goes through a rigorous 7-point inspection process. This includes an initial review, detailed inspection for stains, sorting by fabric and color, a post-cleaning check, professional pressing, a final quality inspection, and custom assembly for return.

What convenient access options are available?

Tide Cleaners is designed to fit your schedule by offering several convenient ways to access services. Depending on the location, customers can use neighborhood stores, secure 24/7 lockers, campus services for students, and even home pick-up and delivery.

How do the 24/7 Tide Cleaners Lockers work?

The lockers provide round-the-clock convenience for dropping off and picking up laundry. You can simply place your items in an available locker, place your order, and you'll receive a notification and a unique code to retrieve your fresh, clean clothes once they are ready.

Does Tide Cleaners have environmentally friendly practices?

Yes, Tide Cleaners is committed to sustainability. The business uses eco-friendly detergents and energy-efficient equipment. Additionally, all locations use recyclable plastic bags and provide hanger recycling bins for customers to use.

What happens if I'm not satisfied with my order?

Tide Cleaners stands behind its quality with a satisfaction guarantee. If for any reason you are not completely satisfied with the results, the team will re-clean and restore your item to ensure it meets your expectations.

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