Card Concepts Inc. (CCI)

★ 4.4
(26 reviews)
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Discover innovative, USA-made laundry payment solutions from Addison's own Card Concepts Inc. Leverage over 40 years of industry experience to modernize your laundromat and streamline operations.

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About Card Concepts Inc. (CCI)

Based in Addison, IL, Card Concepts Inc. (CCI) is a family-owned and operated company born from over 40 years of direct experience in the vended laundry industry. Founded in 2000 by laundromat owners themselves, CCI is singularly focused on creating innovative and reliable payment solutions that solve real-world problems. This deep-rooted expertise means they understand the unique challenges owners face and are dedicated to providing practical tools and exceptional customer support. The company's mission is to empower laundromat owners, investors, and managers with technology that simplifies operations, enhances the customer experience, and drives business growth.

Card Concepts Inc. offers a versatile suite of products to fit any laundromat's needs. The flagship LaundryCard system is a comprehensive, card-only solution ideal for large stores (40+ machines) looking to eliminate coins. For owners wanting to add modern payments while retaining coin options, FasCard provides a hybrid system supporting credit/debit, loyalty, and mobile payments. The Flex system offers a sleek, fully contactless tap-to-pay experience, also eliminating coins. All systems feature powerful tools for remote management and advanced marketing programs, allowing owners to run their business from anywhere and create promotions to build customer loyalty. This commitment to innovation is backed by robust, 24/7/365 technical support, ensuring help is always available.

Services

Laundry service
Coin operated laundry equipment supplier
Manufacturer
Software company

Payment Methods

Coins
Credit/Debit Card
Mobile Pay (Apple/Google Pay)
Loyalty Card

Business Hours

  • monday 8 AM–5 PM
  • tuesday 8 AM–5 PM
  • wednesday 8 AM–5 PM
  • thursday 8 AM–5 PM
  • friday 8 AM–5 PM
  • saturday Closed
  • sunday Closed

Contact Information

Address

302 Stewart Ave, Addison, IL 60101

Frequently Asked Questions

What is the difference between the LaundryCard, FasCard, and Flex systems?

Card Concepts Inc. offers several specialized systems to meet different needs. LaundryCard is a card-only, on-premise system designed for larger laundromats (40+ machines) that replaces coins entirely. FasCard is a flexible, cloud-based system that adds modern payments like credit/debit cards and mobile pay while still accepting coins. Flex is a fully contactless, tap-to-pay solution that also eliminates coins for a completely modern payment experience.

What payment methods do CCI systems support?

CCI's payment systems are designed for convenience and support a wide range of payment types. Depending on the chosen system, options include traditional coins, loyalty cards, credit/debit cards, and modern mobile wallet payments like Apple Pay and Google Pay.

Can these payment systems be installed on existing laundromat machines?

Yes, in most cases. Almost any commercial washer or dryer can be retrofitted to accept a LaundryCard or FasCard reader. The installation process is typically completed with minimal disruption to business operations or customers.

What kind of technical support does Card Concepts Inc. offer?

Providing exceptional support is a core value at Card Concepts Inc. The company offers live technical support 24 hours a day, 365 days a year. Laundromat owners can also access a comprehensive online knowledge base with how-to guides or submit a support ticket online for assistance.

Does Card Concepts Inc. have experience in the laundry industry?

Absolutely. Card Concepts Inc. is a family-owned and operated company founded in 2000, born from over 40 years of direct experience in the vended laundry industry. This deep understanding allows the team to create practical and reliable solutions specifically for laundromat owners.

What management tools are included with the systems?

CCI systems like LaundryCard and FasCard include powerful tools to help owners run their businesses more effectively. These feature options for fully remote laundromat management and advanced marketing and loyalty programs to help attract and retain customers.

Are Card Concepts Inc. products made in the USA?

Yes, all Card Concepts Inc. products, including the LaundryCard, FasCard, and Flex payment systems, are proudly designed and manufactured in the USA.

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